Our Front Office
NORTH SIDE OFFICE
Melissa started working at Ball Dentistry in 1999 as an Expanded Dental Assistant. After 9 years in the back office, she made the transition to Office Manager. She enjoys anything to do with fitness and loves spending time with her 4 children.
Susan comes to Ball Dentistry with 25 years of experience in dental and medical office billing and administration. Susan can answer questions about your account, benefits, and appointments. We welcome her to our team!
Priti Desai is our Practice Administrator responsible for smooth functioning of our day-to-day activities and ensuring that our patients get the best experience while scheduling an appointment, visiting the office, filing insurance claims and making payments.
She received her diploma in dental studies in 1995 and practiced as an independent dentist for more than 8 years. Later she also earned a Masters in Health Administration from IUPUI and got extensive training in managing the complex challenges in health and patient care.
Priti has been living in Indianapolis for more than 12 years with her husband and two children and she is a true Hoosier at heart. She is a big fan of Colts and Pacers and loves to watch the Indy 500.
EAST SIDE OFFICE
Crystal graduated from Warren Central High School in 1996 and did on-the-job training with Ball Dentistry in 1997 for front office and dental assisting. She has since obtained her radiation health and safety license, coronal polishing certificate and expanded functions training. She is the Office Administrator as well as an instructor at The Indiana Dental Academy.
Lauren joined Ball Dentistry in 2018. She has a dental background and has completed her expanded functions dental assistant training. Lauren can help schedule your appointments, answer questions about your account, and greet you upon your arrival to our office.